Payments Policy

These Terms and Conditions govern how Bloom & Wren ("we", "us", "our") processes orders and payments in the United Kingdom. By placing an order with us, you agree to the following terms.

Payment Methods

Accepted payment methods:

American Express
Apple Pay
Diners Club
Discover
Google Pay
Mastercard
PayPal
Shop Pay
Visa

Currency and Tax

All transactions are processed in Pounds Sterling (GBP). Prices displayed on our website include VAT at the applicable UK rate. A VAT receipt is available upon request.

Billing Information

You agree to provide accurate, complete, and up-to-date billing and account information for all transactions made on our website. Please promptly update your email address and payment details to ensure successful processing of your orders.

Order Confirmation and Invoice

Order Confirmation: After placing your order, you will receive a confirmation email with the purchased items, delivery method, and payment details. This email serves as your receipt.

Invoice: A detailed invoice, including all items, delivery costs, VAT, and any applied discounts, will be included with your shipment or emailed to you upon request.

Payment Processing

Authorisation: By submitting your payment information, you authorise us to charge the stated amount via the selected payment method. All transactions are subject to authorisation and fraud checks.

Failed Transactions: If a transaction fails or is declined, we will notify you via email. You will need to provide an alternative payment method to complete your order.

Disputes and Chargebacks

Dispute Resolution: If you have any issues with your order, please contact our customer service at support@bloomwren.com where we will make every effort to resolve your concern promptly. Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015.

Chargebacks: We encourage customers to contact us directly to resolve any concerns before initiating a chargeback. Unauthorised or fraudulent chargebacks may be investigated in accordance with applicable UK law.

Your Statutory Rights

Nothing in this Payments Policy affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Contact Information

Brand Name: Bloom & Wren

Address: Suite #1-219, 39 Ludgate Hill, London, EC4M 7JN, United Kingdom

Email: support@bloomwren.com

Phone: +44 20 3996 2123

Contact Form: Click here

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM

Response Time: Our customer service team will respond within 24 hours on business days.

UK	US	Size	Bust	Waist	Hips
6	2	XS	79–84 cm (31–33")	61–66 cm (24–26")	86–91 cm (34–36")
8	4	S	84–89 cm (33–35")	66–71 cm (26–28")	91–97 cm (36–38")
10	6	S	89–91 cm (35–36")	71–74 cm (28–29")	97–99 cm (38–39")
12	8	M	91–94 cm (36–37")	74–76 cm (29–30")	99–102 cm (39–40")
14	10	M	94–99 cm (37–39")	76–81 cm (30–32")	102–107 cm (40–42")
16	12	L	99–104 cm (39–41")	81–86 cm (32–34")	107–112 cm (42–44")
18	14	XL	104–109 cm (41–43")	86–91 cm (34–36")	112–117 cm (44–46")
20	16	XXL	109–114 cm (43–45")	91–97 cm (36–38")	117–122 cm (46–48")
22	18	2XL	114–119 cm (45–47")	97–102 cm (38–40")	122–127 cm (48–50")

UK	US	Size	Bust	Waist	Hips
6	2	XS	84 cm (33")	66 cm (26")	91 cm (36")
8	4	S	86 cm (34")	69 cm (27")	94 cm (37")
10	6	S	89 cm (35")	71 cm (28")	97 cm (38")
12	8	M	93 cm (36.5")	75 cm (29.5")	100 cm (39.5")
14	10	M	97 cm (38")	79 cm (31")	104 cm (41")
16	12	L	100 cm (39.5")	83 cm (32.5")	108 cm (42.5")
18	14	XL	104 cm (41")	86 cm (34")	112 cm (44")
20	16	XXL	109 cm (43")	93 cm (36.5")	117 cm (46")

UK	US	Size	Bust	Waist	Hips
6	2	XS	79–84 cm (31–33")	61–66 cm (24–26")	86–91 cm (34–36")
8	4	S	84–89 cm (33–35")	66–71 cm (26–28")	91–97 cm (36–38")
10	6	S	89–91 cm (35–36")	71–74 cm (28–29")	97–99 cm (38–39")
12	8	M	91–94 cm (36–37")	74–76 cm (29–30")	99–102 cm (39–40")
14	10	M	94–99 cm (37–39")	76–81 cm (30–32")	102–107 cm (40–42")
16	12	L	99–104 cm (39–41")	81–86 cm (32–34")	107–112 cm (42–44")
18	14	XL	104–109 cm (41–43")	86–91 cm (34–36")	112–117 cm (44–46")
20	16	XXL	109–114 cm (43–45")	91–97 cm (36–38")	117–122 cm (46–48")

UK	Size	Bust	Waist	Hips
6–8	XS	79–84 cm (31–33")	61–66 cm (24–26")	86–91 cm (34–36")
8–10	S	84–91 cm (33–36")	66–74 cm (26–29")	91–99 cm (36–39")
12–14	M	91–99 cm (36–39")	74–81 cm (29–32")	99–107 cm (39–42")
16	L	99–104 cm (39–41")	81–86 cm (32–34")	107–112 cm (42–44")
18	XL	104–109 cm (41–43")	86–91 cm (34–36")	112–117 cm (44–46")
20	XXL	109–114 cm (43–45")	91–97 cm (36–38")	117–122 cm (46–48")

UK	US	Size	Waist	Hips
6	2	XS	61–66 cm (24–26")	86–91 cm (34–36")
8	4	S	66–71 cm (26–28")	91–97 cm (36–38")
10	6	S	71–74 cm (28–29")	97–99 cm (38–39")
12	8	M	74–76 cm (29–30")	99–102 cm (39–40")
14	10	M	76–81 cm (30–32")	102–107 cm (40–42")
16	12	L	81–86 cm (32–34")	107–112 cm (42–44")
18	14	XL	86–91 cm (34–36")	112–117 cm (44–46")
20	16	XXL	91–97 cm (36–38")	117–122 cm (46–48")

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Payments Policy

Payment Methods

Currency and Tax

Billing Information

Order Confirmation and Invoice

Payment Processing

Disputes and Chargebacks

Your Statutory Rights

Contact Information

Size Guide

Women's Dresses

Women's Bridal & Gowns

Women's Tops & Outerwear

Women's Matching Sets

Women's Skirts & Bottoms

Men's Tops & Shirts

Men's Trousers & Shorts

Men's Suits & Blazers

UK/US	Size	Chest	Waist
34–36"	XS	86–91 cm (34–36")	71–76 cm (28–30")
36–38"	S	91–97 cm (36–38")	76–81 cm (30–32")
38–40"	M	97–102 cm (38–40")	81–86 cm (32–34")
40–42"	L	102–107 cm (40–42")	86–91 cm (34–36")
42–44"	XL	107–112 cm (42–44")	91–97 cm (36–38")
44–46"	XXL	112–117 cm (44–46")	97–102 cm (38–40")

UK Chest	Size	Chest	Waist	Sleeve	Inside Leg
34"	XS	86–91 cm (34–36")	71–76 cm (28–30")	81–83 cm (32–32.5")	74–76 cm (29–30")
36"	S	91–97 cm (36–38")	76–81 cm (30–32")	83–84 cm (32.5–33")	76–77 cm (30–30.5")
38"	M	97–102 cm (38–40")	81–86 cm (32–34")	84–85 cm (33–33.5")	77–79 cm (30.5–31")
40"	L	102–107 cm (40–42")	86–91 cm (34–36")	85–86 cm (33.5–34")	79–80 cm (31–31.5")
42"	XL	107–112 cm (42–44")	91–97 cm (36–38")	86–88 cm (34–34.5")	80–81 cm (31.5–32")
44"	XXL	112–117 cm (44–46")	97–102 cm (38–40")	88–89 cm (34.5–35")	81–83 cm (32–32.5")